Welcome to our FAQ section. Below are some of the most common questions we receive about our products and services. If you still have questions, don’t hesitate to contact us directly.
1. What does Cidicklinks Integrated Services do?
Cidicklinks Integrated Services is a registered Nigerian business (CAC BN: 2260205, May 31st, 2013) dealing in computers—desktops, laptops, printers—and all accessories. We also install and configure networking equipment for homes, schools, and businesses.
2. Are your products original and covered by warranty?
Yes. All our products are 100% original and sourced from authorized manufacturers or distributors. Every product comes with the standard manufacturer’s warranty and documentation.
3. Can I get help choosing the right laptop or accessories?
Yes. We provide personalized recommendations based on your needs—whether for school, work, gaming, or business. Contact us or visit our store for expert guidance.
4. Do you offer delivery services?
Yes, we deliver nationwide. Lagos orders are fulfilled same or next day, while delivery to other states typically takes 2–5 business days. Delivery charges depend on your location.
5. What payment methods do you accept?
We accept bank transfers, POS payments (debit/credit cards), and in-store cash. Online payment options may also be available for some items. For bulk purchases, we provide invoicing and flexible payment options.
6. Can I return or exchange a product?
Yes, under certain conditions. Items must be returned in their original condition within 7 days of purchase and must include the receipt and packaging. Warranty claims follow the manufacturer’s policy.
7. Do you provide after-sales support?
Yes. We offer after-sales service, including installation support, software setup, troubleshooting, and warranty claims assistance.
8. Do you handle corporate or bulk orders?
Yes. We cater to schools, offices, and organizations. Bulk discounts, special offers, and onsite installation services are available upon request.
9. Can I walk into your store?
Yes, walk-ins are welcome. Contact us for our address or check our website and social media for store details and opening hours.
10. How do I stay updated on new products and offers?
Subscribe to our newsletter, follow us on social media, or visit our blog regularly to stay updated on promotions, tech tips, and new arrivals.
Still have a question?
Contact us today via phone, email, or our contact form. We’re happy to help!